We collect data you provide directly through our contact forms, demo requests, and account registration. This includes your name, email address, phone number, company name, and facility details. When you use our platform, we also process technical data such as sensor readings from your building management systems, device identifiers, browser type, IP address, and usage logs. For facility accounts, we may store zone configurations, air quality measurements, and maintenance records that you upload or connect to our service.

Your information is used to deliver and improve our ventilation management services. This includes processing sensor data to generate air quality reports, automating damper control recommendations, tracking filter maintenance schedules, and providing compliance documentation for your facility. We also use contact details to respond to inquiries, schedule product demonstrations, send service updates, and share relevant technical documentation. Usage analytics help us understand platform performance and identify areas for improvement.

Our website uses essential cookies to maintain session state and remember your preferences. We may also use analytics cookies to understand how visitors interact with our documentation and feature pages. These tools collect aggregated data about page views, time on site, and referral sources. You can disable cookies in your browser settings, though some platform features may not function correctly without them. We do not use advertising trackers or sell browsing data to third parties.

We do not sell or rent your personal information. Data may be shared with trusted service providers who assist in operating our platform, including cloud hosting providers, email delivery services, analytics tools, and customer relationship management systems. These processors are bound by confidentiality agreements and may only access data as needed to perform their functions. When required by law, we may disclose information to regulatory authorities or in response to valid legal requests.

Sensor data and facility records are retained for as long as your account remains active, or as needed to fulfill compliance reporting obligations. Contact form submissions are kept for up to 24 months to manage follow-up communications. We implement industry-standard security measures including encryption in transit, access controls, and regular security audits. While no system is completely secure, we continuously review our practices to protect your information from unauthorized access or disclosure.

You have the right to access, correct, or delete the personal information we hold about you. You may request a copy of your data in a portable format, withdraw consent for specific processing activities, or opt out of marketing communications at any time. To exercise these rights, contact our privacy team using the details below. We respond to verified requests within 30 days. If you believe your data has been mishandled, you may also lodge a complaint with your local data protection authority.

For any privacy-related questions, data access requests, or concerns about how your information is handled, reach us at info@ventadmin.com or call +91 062 8611698. Our office is located at 81, Yerwada, Nashik - 512810. We are committed to resolving privacy matters transparently and promptly. This policy was last updated on January 15, 2025.